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Shipping & Returns
We ship worldwide! All garlands include FREE shipping within the USA. You can also select a different / rush shipping method at checkout.
Orders are currently shipping in 1-3 business days of purchase.
Returns & Exchanges
We offer free, easy, hassle-free returns and exchanges for any reason within 60 days of purchase. You may return your order for a store credit, a different product, or a refund to your original payment method.
Please note that products must be in the following condition for an exchange or return:
- Returned items must be returned in original product packaging
- Returned items must have no visible signs of use
- Free returns labels are currently available for customers in the USA only
To initiate a return or exchange, please complete the following steps:
- Email or Live Chat us to initiate a return or exchange request
- We will send you a pre-paid return label
- Print the return label and tape it onto the package
- Drop off the package with your local USPS
Your refund or store credit will be issued once we receive the return at our facility.
If you have more questions, please Live Chat us or reach out any time at support@elliespartysupply.com