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Fast Shipping
We ship worldwide! All orders over $65 include FREE shipping within the USA. You can also upgrade to rush shipping at checkout, if you're in an extra pinch.
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Hassle-Free Exchanges
We offer easy, hassle-free returns and exchanges for any reason within 30 days of receipt of purchase. You may return your order for a different product or a refund to your original payment method.
Balloon FAQs
Can I assemble a balloon garland day(s) before the event?
Absolutely - in fact, we recommend you do!
Since balloons for your balloon garland will be air-filled, they can actually last 5-7 days (out of direct sun and heat!)
We usually recommend setting up the garland 1-2 days before the event.
My event is really soon! Will my order make it in time?
Good news: We ship out in just 1-3 business days to ensure you receive your order in time for celebrating! We pack and ship orders here in the U.S. Standard shipping typically takes 2-5 business days, depending in your location (U.S. - international shipping may take 1-3+ weeks.)
You can also upgrade to rush shipping at checkout, if you're in an extra pinch.
If for any reason your order doesn't make it on time, we offer easy, hassle-free returns and exchanges for any reason within 30 days of receipt of purchase. You may return your order for a different product or a refund to your original payment method. If you have more questions, please Live Chat us or reach out any time at support@elliespartysupply.com
Are the balloons matte?
Most balloons naturally have some amount of shine to them. If you want your balloons to look extra matte, they will need to oxidize.
Oxidization occurs when the balloons come in contact with oxygen and sunlight!
We don't recommend leaving the balloons out in the sun (sunlight and heat can cause popping), but one easy technique is to blow them up early 2-3 days early! The longer balloons are blown up, the more matte they will become.
What if my order doesn't arrive on time?
At Ellie's we take pride in having quick turnaround times to help get your supplies to you in time for your party. However, if for any reason your order doesn't arrive on time, you can return it within 30 days for a full refund. You can always contact us to check on your shipment and we'll do our very best to help make sure it makes it for your special day!
Are the balloons biodegradable?
YES! Our balloons are made from natural rubber latex, manufactured to the highest quality and safety standards. All of our latex balloons are 100% biodegradable.